Legal review extends beyond the sales contract. Product pages, payment steps, information, delivery and after-sales requests should be considered together.
Map a sample order
List the steps from product page to payment, confirmation, delivery and a possible return. Identify what the customer sees and what record the business creates at each step. This lets the contractual description be compared with the actual process.
Review when information is provided
The scope of information given before the contract is formed matters. Review seller details, the product or service, total price and additional costs. The applicable requirements depend on the transaction and product.
Plan after-sales handling early
Decide who receives a return request, how delivery problems are recorded and which channel is used for replies. Describing this workflow provides a broader basis for legal review than the website text alone.
Relevant legislation and official sources
This content concerns legal matters in Türkiye. Foreign law and cross-border transactions require separate assessment.
Content is for general information and is not personal legal advice. Contact alone does not establish a lawyer-client relationship.
Related practice areasE-Commerce & Consumer Law